Public Performance Measurement and Reporting Network: http://www.ppmrn.net/ Hosted by Rutgers University, USA, this Network is likely to host the largest collection of publications, guides, toolkits etc in the world. Requires registration for access to most of their resources.
Transformation is about systemic and fundamental change. But what does this mean in practice? At the heart of the transformation agenda for many countries is the need to deliver customer-focused services more efficiently. Public services need to be designed around the needs of the user – not the provider – and be provided through modern, co-ordinated delivery channels. Fundamentally, such transformation requires collaboration. To address this issue, we have recently completed an international survey (jointly with UK think tank, Demos) on the barriers and enablers to the co-design of public services.The survey focuses on the practical issues associated with the use of co-design as an approach to achieve more customer-centric services.
PricewaterhouseCoopers' Public Sector Research Centre provides insights and research into best practice in government and the public sector, including the interface between the public and private sectors. It covers a wide range of issues including:
The United Nations University plays a strategic role in Africa as a facilitator of dialogue, a capacity builder, a provider of postgraduate training, and a promoter of innovation. “Priority Africa” provides a portal to the scope and variety of the UNU’s Africa-focused work, including research, policy studies and capacity development initiatives, as well as dissemination initiatives.
Full-text on-line library aimed at researchers. Subscription needed, but can be done for shorter or longer periods. Handy tools re notetaking, referencing, finding others who are carrying out research on similar topics than you. What is disappointing is that books and articles specifically relevant for Africa sometimes blocked for Africa consumers due to copyright restrictions. Nevertheless an extremely useful site for more general management and public administration related material.
The last decade has seen a determined push by Whitehall to create a more mixed economy for public service delivery. The policy objective, has been to transform the UK's £79bn public service market by widening choice, lowering cost and radically improving service delivery. The third sector has been an important part in this reform process, and is portrayed by politicians from all parties as an important element in the mixed provision of services. However, the reality of growing the third sector has not always matched the rhetoric. This publication examines the critical challenges being faced in accessing new market opportunities for social enterprises. Specifically, we explore how partnerships and alliances between the third and private sectors may be necessary to achieve the critical mass in capacity and capability in order to address larger and more complex service requirements.
Note specifically their useful APRM Toolkit and other Governance and APRM relevant publications
The Global Development Network (GDN) is a leading international organization working with developing country researchers and policy research institutes to support the generation and sharing of world-class policy-relevant research on development, helping to strengthen capacity in the process. Founded in 1997, GDN is now headquartered in New Delhi, with supporting offices in Cairo and Washington.
An OpenCourseWare is a free and open digital publication of high quality educational materials, organised as courses. The OpenCourseWare Consortium is a collaboration of more than 200 higher education institutions and associated organizations from around the world creating a broad and deep body of open educational content using a shared model. The mission of the OpenCourseWare Consortium is to advance education and empower people worldwide through open course ware.
AMDIN serves as a regional online center of UNPAN - United Nations Public Administration Network
